Privacy Policy

Information we collect

We collect the details you provide when you create an account — your name, shop name, phone number, and email — along with the business data you enter, such as products, sales, and customer khata records.

How we use your information

We use your information to run the service, sync your data across your devices, provide support, send important account notices, and improve how Halkhata works for shops in Bangladesh.

Sharing and disclosure

We do not sell your data. We share it only with the service providers that help us operate Halkhata (such as hosting and payment partners) and only when required by law.

Data storage and offline copies

Your data is stored on secure cloud servers and is also cached on your own device so the app keeps working offline. Offline changes sync to our servers automatically when you reconnect.

Security

We protect your data with encryption in transit, access controls, and regular backups. No system is perfectly secure, so we encourage you to keep your account PIN and password private.

Data retention

We keep your data for as long as your account is active. If you close your account, we retain records only as long as needed to meet legal and accounting obligations, then delete them.

Your rights

You can access, correct, export, or delete your data at any time from your account, or by contacting us. We will respond to verified requests within a reasonable time.

Cookies and tracking

We use essential cookies to keep you signed in and a small amount of analytics to understand how the app is used. We do not use cookies for third-party advertising.

Changes to this policy

We may update this policy as the service evolves. When we make material changes, we will notify you in the app or by email and update the date at the top of this page.

Contact us

For any privacy question or request, contact us through the support channels listed on our contact page. We are happy to help.